Workforce Development
CICG Training Offerings
Trauma-informed, evidence-based training solutions for nonprofits, health systems, schools, and community organizations — designed to build lasting capacity at every level.
TRAINING 1 — TRAUMA-INFORMED CASE MANAGEMENT
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💻 Virtual · In-Person · 8 Hours
Trauma-Informed Case Management Training Series
An 8-hour training designed to equip case managers, advocates, and program staff with the knowledge, skills, and practical tools needed to deliver trauma-informed services. Grounded in SAMHSA's evidence-based framework and healing-centered engagement principles — moving participants from foundational understanding to direct application.
Four Sessions at a Glance
Definitions · Types of trauma · ACEs · SAMHSA's Five Principles · Language shift. This session introduces the core principles of TIC and builds the foundational knowledge that underpins the full training series, including the neurobiological and behavioral impacts that shape how clients engage with services.
Forms of violence · Risk & protective factors · Cultural humility. Participants learn to identify risk factors across ecological levels, recognize trauma responses in service contexts, and apply early intervention strategies. Emphasizes that effective violence prevention requires cultural humility and community context.
Trust & rapport · De-escalation · Safety planning · Professional limits. Equips participants with trauma-informed skills for everyday practice — communication across the intake-to-exit continuum, de-escalation strategies, crisis response, and avoiding re-traumatization in service delivery.
Community partnerships · Peer recovery · Vicarious trauma · Self-care. Highlights community-centered approaches, including leveraging local partnerships and peer recovery principles. Addresses secondary traumatic stress and compassion fatigue. Participants close with a personalized 30-day action plan.
What Participants Receive
📘Comprehensive participant workbook
🛠️Six practice-ready tools
📋Personal 30-day action plan
🔗Local resource and referral guide
🤝Accountability partnership structure
📜Certificate of completion
Ideal Participants
💼Case Managers & Social Workers
🛡️Violence Intervention Practitioners
🏥Community Health Workers
📋Program Coordinators & Supervisors
🤝Peer Recovery Specialists
🌍Outreach Workers & Advocates
📚 Modular · Stand-Alone or Series Format
Foundational Behavioral Health Training Catalog
A comprehensive menu of 20 stand-alone or sequenced training modules for non-clinical frontline staff. Organizations can select individual topics or build a customized multi-session learning arc — from foundational knowledge to advanced practice and workforce wellness.
🔹 Foundational Behavioral Health
1. Trauma-Informed Care
- Understanding trauma responses
- Avoiding re-traumatization
- Practical engagement strategies
2. Psychological First Aid (PFA)
- Stabilization techniques
- Active listening skills
- Crisis de-escalation basics
3. Mental Health 101
- Recognizing anxiety, depression, PTSD
- How to refer appropriately
- What not to say or do
4. Substance Use & Harm Reduction
- Addiction as a public health issue
- Overdose prevention basics
- Reducing stigma
🔹 Skills-Based Trainings
5. Motivational Interviewing
- Engagement techniques
- Supporting behavior change
- Rolling with resistance
6. De-escalation & Conflict Resolution
- Verbal de-escalation skills
- Managing heightened emotions
- Personal safety awareness
7. Boundaries & Ethical Engagement
- Role clarity
- Dual relationships
- Burnout prevention
8. Strengths-Based Case Management
- Goal setting
- Participant-centered planning
- Documentation best practices
🔹 Community & Systems-Oriented
9. Social Determinants of Health
- Housing instability & economic insecurity
- Access to care barriers
- Practical resource navigation
10. Behavioral Health & Community Violence
- Trauma cycles
- Retaliation risk factors
- Community healing approaches
11. Cultural Humility in Behavioral Health
- Working across identities
- Implicit bias
- Structural inequities
12. Justice-Impacted Populations
- Reentry stressors
- Stigma and trust-building
- Referral pathways
🔹 Staff Wellness & Sustainability
13. Vicarious Trauma & Secondary Stress
- Recognizing warning signs
- Coping strategies
- Peer support models
14. Resilience & Self-Care Planning
- Individual resilience plans
- Team-based wellness practices
15. Collective Care for Teams
- Psychologically safe workspaces
- Reflective supervision practices
🔹 Advanced Options
16. Safety Planning for High-Risk Individuals
17. Group Facilitation for Healing Circles
18. Engaging Families in Crisis
19. Crisis Communication Skills
20. Data & Documentation in Behavioral Health
20Training Modules Available
Ideal For
Community Health Advocates
Peer Recovery Specialists
Violence Prevention Staff
Outreach & Case Management Teams
Behavioral Health Organizations
Delivery Options
Stand-alone single sessions
Customized multi-session series
Virtual or in-person
Staff trainings or train-the-trainer
🏫 District-Ready · 6-Part Series · 8 Hrs Each
Youth Development & Violence Prevention Training Catalog
A comprehensive 6-part youth training series designed to reduce school-based conflict, improve emotional intelligence, and build student leadership. Each training is 8 hours and can be delivered as standalone or cohort-based programming. Aligned with SEL, PBIS, and restorative practices.
Key Outcomes
Reduced student conflict and behavioral incidents
Improved emotional regulation and communication
Increased student leadership and peer accountability
Alignment with SEL, PBIS, and restorative practices
Why CICG
Expertise in violence prevention and youth development
Trauma-informed and culturally responsive approach
Focus on real-world impact and sustainability
Building emotional literacy and self-awareness as the foundation for violence prevention and healthy relationships.
Equipping young people with the skills to mediate conflicts constructively and lead their peers toward peaceful resolution.
Addressing both in-person and digital conflict — including cyberbullying — with prevention strategies students can actually use.
Supporting students in understanding their own identity, respecting others, and making values-aligned decisions under pressure.
A youth-centered exploration of how trauma affects behavior and wellbeing — and the pathways toward healing and community resilience.
Introducing restorative justice principles as an alternative to punitive discipline — building accountability, empathy, and community repair.
🎓 High School Seniors · 6-Week Program
Launch Ready — Life Skills Training for High School Seniors
A 6-week practical life skills curriculum preparing graduating seniors for the real-world demands of adulthood — regardless of whether they're headed to college, the workforce, or a vocational program. Pathway-neutral, trauma-informed, and grounded in real scenarios.
Program Philosophy
🎯Skills are taught to serve all three post-secondary paths — college, workforce, and vocational/trade — so no student is left behind
🌍Rooted in real-world scenarios that reflect the actual lives and communities of participants
🤝Trauma-informed facilitation that creates psychological safety and builds community within each cohort
6-Week Training Schedule
1WK
Foundation
Know Yourself, Know Your Path
Identity, goal-setting, and understanding your next chapter
2WK
Money & Independence
Financial Literacy for Real Life
Budgeting, banking, credit, and navigating financial aid
3WK
Professional Presence
How to Get — and Keep — Opportunities
Résumés, interviews, applications, and professional communication
4WK
Health & Wellbeing
Taking Care of Yourself on Your Own
Physical health, mental health, insurance, and stress management
5WK
Living Independently
Adulting: The Practical Stuff No One Taught You
Housing, transportation, cooking, legal basics, and civic life
6WK
Integration & Launch
Putting It All Together — You're Ready
Communication, conflict resolution, celebration, and commitment
🏥 Full-Day Workshop · 6–8 Hours · Mixed Audience
Navigating Hospitals & Protecting Participants Who Are Violence-Involved
A practical, cross-sector workshop for community violence intervention professionals and hospital-based teams. For individuals who have been shot, stabbed, or otherwise violently injured, the hospital is often the first point of intervention — and one of the most critical. This workshop bridges the gap between community and clinical settings.
6 Training Modules
1
Module One
How Hospitals Work
Roles, workflows, and culture in emergency and trauma settings; understanding who has authority and when
2
Module Two
Accessing Participants in Care
Navigating visitation policies, building relationships with clinical staff, and getting to the bedside when it matters
3
Module Three
Confidentiality & Legal Protections
HIPAA basics for non-clinical staff, mandatory reporting obligations, and protecting participant information across systems
4
Module Four
Safety & Risk Assessment
Identifying threats to participant safety in the hospital, including law enforcement contact, retaliation risk, and secure discharge planning
5
Module Five
Advocacy & Boundary-Setting
How to advocate for participant needs without compromising your professional role or organizational relationships
6
Module Six
Cross-Sector Collaboration
Building sustainable partnerships between community and hospital teams, including shared protocols and communication agreements
Training Series
Service Provider Trainings
👥 2-Day Supervision Training · Virtual or In-Person
Lead From the Front
A 2-day supervision training for CVI program leaders and direct supervisors — empowering them to coach with confidence, lead with accountability, and grow the next generation of CVI leaders.
Lead from the Front is designed for supervisors who provide direct support to CVI frontline staff with lived experience. This training strengthens supervisors' capacity to manage workplace expectations, deliver consistent and impactful feedback, and cultivate initiative and leadership among their teams. Most effective when attended by supervisors across multiple CVI programs.
Three Training Objective Areas
- Supervisor-to-frontline staff coaching models
- Peer coaching frameworks for frontline staff
- Delivering consistent, impactful, strengths-based feedback
- Navigating the unique dynamics of supervising staff with lived experience
- Strategies to cultivate staff-driven initiative
- Building a culture of accountability without punitive dynamics
- Identifying and developing leadership potential in frontline staff
- Managing workplace expectations with clarity and equity
- Reflective supervision practices for self-assessment
- Closing the gap between supervisory intention and impact
- Receiving and acting on feedback from frontline staff
- Sustaining growth through ongoing reflective practice
Who Should Attend
Direct supervisors of HVIP frontline staff
CVI program supervisors managing staff with lived experience
Program managers overseeing violence intervention teams
Team leads transitioning into formal supervisory roles
Learning Outcomes
Apply practical coaching frameworks in day-to-day supervision
Deliver feedback that is consistent, clear, and growth-oriented
Build cultures of initiative, accountability, and shared leadership
Navigate the unique dynamics of supervising staff with lived experience
"Great supervision is the backbone of effective violence intervention. When supervisors grow, their entire teams — and the communities they serve — grow with them."
Training at a Glance
- Duration2 Days · Virtual or In-Person
- AudienceCVI Supervisors & Program Managers
- FormatLive Training · Breakout Sessions · Tools
- Best PracticeMulti-Program Cohort Recommended
- CertificateCertificate of Completion Awarded
🏥 3-Day Intensive · Adults 18+ · Hospital-Based CVI
From Crisis to Care
A 3-day foundational training for hospital-based CVI professionals and social workers serving adults — equipping them to guide participants from moments of crisis toward lasting care and safety.
From Crisis to Care is an intensive, hands-on foundational training designed for CVI professionals and hospital social workers who are new to hospital-based programs serving adults 18 and older. Through interactive learning, real-world scenarios, and peer exchange, participants build the core competencies to step confidently into their roles — transforming critical moments of crisis into meaningful, sustained pathways to care.
8 Training Modules
01
Understanding Community Violence
How violence shapes community safety, relationships, and long-term well-being for adults
02
Trauma-Informed Case Management
Adult-centered approaches that recognize trauma's role and center participant agency
03
Social Determinants of Health
Connecting participants to resources that address root causes of health inequity
04
Trauma-Informed Documentation
Recording information effectively while protecting participant dignity and safety
05
Navigating Hospitals
Understanding hospital systems and protecting participants and their loved ones
06
Staff & Client Safety Planning
Developing individualized safety plans for adult participants and CVI professionals
07
Screening for Interpersonal Violence
Identifying other forms of violence and connecting participants to appropriate support
08
Provider Wellness & Self-Care
Managing secondary trauma and building personal resilience for the long haul
Who Should Attend
New CVI professionals in hospital-based programs serving adults
Hospital social workers new to violence intervention programs
Violence intervention specialists working with adults 18+
Hospital staff transitioning into CVI or care coordination roles
Peer advocates and case managers new to hospital settings
Learning Outcomes
Understand how community violence affects adult safety and relationships
Apply trauma-informed practices in case management and documentation
Navigate hospital systems while protecting and advocating for participants
Screen for multiple forms of interpersonal violence using evidence-based tools
Build personal resilience and sustainable self-care routines
"Every crisis is a doorway. CVI professionals and social workers who are trained, grounded, and ready are the ones who help adults walk through it — toward care, safety, and healing."
Training at a Glance
- Duration3 Days · In-Person or Virtual
- AudienceCVI Professionals & Hospital Social Workers
- PopulationAdults 18 and Older
- FormatInteractive · Case Studies · Role Play
- CertificateCertificate of Completion Awarded
🌱 3-Day Intensive · Children, Youth & Families · Hospital-Based CVI
Roots to Resilience
A 3-day foundational training for hospital-based CVI professionals new to serving children and youth — equipping them with the knowledge, confidence, and purpose to serve children and families from the hospital floor to the community.
Roots to Resilience is an intensive, hands-on foundational training for CVI professionals new to hospital-based programs serving children and youth. Through interactive learning, real-world scenarios, and peer exchange, participants gain the core competencies needed to step confidently into their roles — from the hospital floor to the community.
8 Training Modules
01
Understanding Community Violence
How violence affects children and youth — and why it matters in hospital settings
02
Trauma-Informed Case Management
Child, youth, and family-centered approaches grounded in trauma-informed principles
03
Social Determinants of Health
Connecting participants to resources that address root causes of health inequity
04
Trauma-Informed Documentation
Recording information effectively while protecting participant dignity and safety
05
Navigating Hospitals
Understanding hospital systems and protecting participants and their loved ones
06
Staff & Client Safety Planning
Developing individualized safety plans for participants and CVI professionals
07
Screening for Interpersonal Violence
Identifying other forms of violence and connecting participants to appropriate support
08
Provider Wellness & Self-Care
Managing secondary trauma and building personal resilience for the long haul
Who Should Attend
New CVI professionals in hospital-based programs
Violence intervention specialists working with pediatric populations
Hospital staff transitioning into CVI roles
Peer advocates and case managers new to hospital settings
Learning Outcomes
Apply trauma-informed practices in case management and documentation
Navigate hospital systems while advocating for participants
Screen for and respond to multiple forms of interpersonal violence
Build personal resilience and sustainable self-care practices
"Children impacted by community violence deserve advocates who are rooted, ready, and resilient. This training builds all three."
Training at a Glance
- Duration3 Days · In-Person or Virtual
- AudienceNew Hospital-Based CVI Professionals
- PopulationChildren, Youth & Families
- FormatInteractive · Case Studies · Role Play
- CertificateCertificate of Completion Awarded
📝 2.5–3 Hours · CVI & HVIP Frontline Staff · In-Person or Virtual
Documentation for Community Violence Intervention
A Frontline Staff Training
A comprehensive, practice-based training designed specifically for hospital-based and community-based CVI practitioners — equipping intervention specialists, credible messengers, case managers, and outreach workers with the documentation skills they need to protect clients, satisfy funder requirements, and demonstrate the real impact of violence intervention work.
6 Training Modules
01
Foundations of CVI Documentation
Types of documentation, the Golden Rules, common errors, and the connection between documentation and program impact · 25 min
02
Case Notes & Field Notes Mastery
SOAP and DAP note formats with examples, field and missed contact documentation, trauma-informed language, and recording sensitive information · 30 min
03
HVIP Documentation Deep Dive
HVIP model overview, the six-part documentation framework (activation through case closure), bedside contact documentation, screening tool recording · 40 min
04
Confidentiality, Ethics & Safety
HIPAA in hospital settings, confidentiality principles, mandatory reporting obligations, and writing about clients with dignity · 20 min
05
Data Entry & Documentation Systems
Common case management platforms and EHRs, approved vs. prohibited tools, data quality practices, and correction protocols · 20 min
06
Practice, Application & Wrap-Up
Skills self-assessment, full documentation simulation, and Top 10 Documentation Reminders for CVI frontline staff · 30 min
Who Should Attend
CVI intervention specialists and outreach workers
Hospital-based HVIP staff and credible messengers
Victim advocates and case managers in violence programs
Program supervisors supporting frontline documentation quality
New staff onboarding into CVI or HVIP roles
Key Learning Outcomes
Apply SOAP and DAP case note formats with confidence
Complete all required HVIP documentation — from activation to case closure
Use trauma-informed, dignity-affirming language in all written records
Navigate confidentiality, HIPAA, and mandatory reporting obligations
Maintain data quality in case management systems and electronic health records
Training at a Glance
- Duration2.5–3 Hours · Single Session
- AudienceCVI & HVIP Frontline Staff
- FormatIn-Person, Virtual, or Hybrid
- Activities4 Hands-On CVI/HVIP Scenario Activities
- AvailabilityStand-Alone or Part of CVI TTA Series
Training Features
- ✓SOAP and DAP case note writing exercises with debrief
- ✓Participant skills self-assessment tool
- ✓Dignity-affirming language comparison reference
- ✓Customizable to hospital-specific HVIP forms and workflows
- ✓Scenarios can be localized to your community context
- ✓Suggested facilitator agenda included