Building the knowledge, skills, and confidence of Community Health Advocates and Peer Recovery staff in delivering trauma-informed, violence-preventive, and community-centered case management.
Community Health Advocates, Violence Prevention Professionals, and Peer Recovery staff work daily with individuals exposed to multiple forms of trauma. Without adequate training, the consequences are significant.
Frontline non-clinical staff are often the first — and sometimes only — point of contact for individuals navigating trauma, violence, and recovery. Yet they frequently enter this work without the structured preparation they need to respond safely and effectively.
This training addresses that gap directly, equipping staff with practical, evidence-informed tools grounded in trauma-informed care and community-centered practice.
Trauma responses may be misunderstood or misinterpreted, leading to ineffective or harmful interactions
Service delivery may unintentionally re-traumatize clients when staff lack trauma-informed frameworks
Opportunities for early violence prevention may be missed without proper recognition skills
Staff may experience burnout, vicarious trauma, and compassion fatigue without wellness strategies
To build the knowledge, skills, and confidence of CHAs and Peer Recovery staff in delivering trauma-informed, violence-preventive, and community-centered case management.
Define trauma-informed care and apply its core principles in case management
Identify the impact of violence and trauma on behavior, health, and recovery
Utilize de-escalation, safety planning, and crisis response strategies
Engage clients using culturally responsive, strengths-based approaches
Connect individuals to community resources that support long-term healing
Implement self-care and workforce resilience strategies
This training is designed for frontline non-clinical staff across violence prevention, behavioral health, and community health settings.
Every session is designed for maximum engagement and real-world application — not passive listening.
CICG will work with you to schedule, customize, and deliver this training for your organization's frontline staff. Reach out to get started.
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